Terms of service

Safra Collection – Terms & Conditions

Welcome to Safra Collection. By accessing our website, social media pages, or placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions govern your use of Safra Collection’s services, including browsing products, placing orders, and interacting with our customer support.

By using our services, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide during ordering is accurate and complete.

2. Product Information

Safra Collection strives to ensure that all product descriptions, images, and prices are accurate. However:

  • Colors may slightly vary due to lighting or screen settings.

  • Minor variations in stitching or fabric may occur.

We reserve the right to correct errors or update product information without prior notice.

3. Pricing

All prices listed by Safra Collection are in Pakistani Rupees (PKR) unless stated otherwise.

Safra Collection reserves the right to:

  • Change prices at any time

  • Cancel orders if pricing errors occur

Customers will be informed if such situations arise.

4. Orders and Payment

Orders may be placed through our official platforms such as:

  • Website

  • Instagram

  • WhatsApp

We may offer payment options including:

  • Cash on Delivery (COD)

  • Bank transfer

  • Online payment (where available)

Safra Collection reserves the right to cancel orders if fraudulent or suspicious activity is detected.

5. Shipping and Delivery

Delivery times may vary depending on the location and courier service.

Safra Collection is not responsible for delays caused by:

  • Courier companies

  • Weather conditions

  • Public holidays or unforeseen circumstances

Customers must provide accurate shipping information to avoid delivery issues.

6. Returns and Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.

Products may only be returned if they meet the stated conditions such as being unused and reported within the specified time period.

7. Intellectual Property

All content associated with Safra Collection, including:

  • Logos

  • Images

  • Product designs

  • Website content

is the intellectual property of Safra Collection and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Safra Collection will not be liable for:

  • Indirect or incidental damages

  • Losses caused by misuse of products

  • Delays caused by third-party services

Our liability is limited to the value of the purchased product.

9. Privacy

Customer information collected by Safra Collection is handled according to our Privacy Policy.

We respect your privacy and take reasonable steps to protect your personal data.

10. Changes to Terms

Safra Collection reserves the right to update or modify these Terms & Conditions at any time.

Any changes will become effective once posted on our official platforms.

11. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Safra Collection
Customer Support
Email: safracollection@gmail.com (replace if needed)
Phone/WhatsApp: +92 3375050417

✨ Safra Collection – Designed with Elegance, Delivered with Trust